Refund Policy
Last updated: January 2026
1. 30-Day Refund Window
You may return an eligible product within 30 days of the date you received it for a refund of the product price.
2. Return Eligibility
Both open and unopened products are eligible for return within 30 days of the date received, including products that have been reasonably tested. Please include your order number with the return.
3. Step-by-Step Return Process
- Contact us at [email protected] or (866) 947-5378 within 30 days of the date received.
- We will confirm eligibility and provide a return authorization.
- Pack the item securely, including original packaging where possible.
- Ship the item to our fulfillment center at the address listed below in Section 5.
- Once received and inspected, your refund will be issued to the original payment method.
4. Refund Timing
Refunds are processed within a reasonable time after the returned item is received and inspected. Depending on your card issuer, it may take several business days for the refund to appear on your statement.
5. Return Address
TrevCore LLC, 4711 34th St. N. Suite F, St. Petersburg, FL 33714
6. Non-Refundable Circumstances
Items returned after the 30-day window, or without a valid order number, are not eligible for a refund.
7. Shipping Costs on Returns
Original shipping charges, where applicable, are not refundable. Return shipping is the responsibility of the customer unless the return is due to our error.
8. Contact Us
Questions about a return or refund can be directed to (866) 947-5378 or [email protected].